A new Knowledgebase is a central hub that houses other related question. It unifies different but related questions under one umbrella.
In the screenshot above, the Knowledgebase name is highlighted alongside the sections contained within the same Knowledgebase. Now that you’ve seen what a Knowledgebase is like, let’s show you how to create your own.
- Log in to eBanqo Messenger
- On the left tab, click on configurations and then knowledgebase.
- Click on “create new Knowledge Base”
Insert the FAQ page URL and click on create a Knowledge base.
