Tags and Notes How to create tags Login to ebanqo.io and go to configurations on the menu bar Read More
How to Configure Listed FAQ How to Configure Listed FAQ Go to Configuration Select Knowledge Base3. Select Listed FAQs and Read More
How to use Auto-assign With Auto-assign, you can set up specialized teams in eBanqo messenger that handle specific requests. Read More
How to manage a failed response There will be instances where customers will find the answer your chatbot provided unsatisfactory. This Read More
How to view chat history You can view the previous conversation your customer had with you or the bot in Read More
How to create a push notification 1. To create a new push notification, log in to your account. 2. Go to Read More
Chatting with customers How to chat with customers on the queue 1. To chat with a customer on Read More