This guide reflects recent review feedback and walks you through a clear, three‑step process to launch your storefront for WhatsApp Catalog.
Step 1: Sign Up & Log In
The storefront sign‑up flow is separate from the standard eBanqo web‑chat flow and does not auto‑connect Web Chat. i.e., this process is separate from eBanqo’s web chat signup, and there is no automatic web chat connection. Ensure a distinct storefront signup that won’t auto‑connect web chat.
- Sign Up Visit store.ebanqo.com/signup and complete the short form (name, email, phone, choose a unique username, and a strong password). Save them securely.
- Log In – Go to store.ebanqo.com, log in, and confirm that you see the Storefront dashboard.
Step 2: Connect Required Apps
- WhatsApp Business API (optional if already connected) In Configuration ▸ Apps, click WhatsApp Business and follow the connect wizard. If you already have an active WhatsApp Business number, skip to the next.
Inventory – Still under Apps, click on the “connect button”.
- Provide your merchant website URL and basic business info.
- WhatsApp Catalog – In Apps, select WhatsApp Catalog and click “Continue”.
Step 3: Configure Storefront Settings
Admin Settings (Business‑Side)
- Collections
Inventory ▸Collections▸Create Collection– to create preferred collections. There is a maximum limit of 15 collections. Once this limit is reached, you will no longer be able to create additional collections. 
- Products
Go to Inventory▸select Products▸click on “Create Product”, add products with images, prices, and stock levels.
- Branches
Go to Inventory▸Branches▸Click on “Create Branch”, add branch locations.
- Shipping
Inventory▸Shipping fees▸Input location details to view shipping fees.
- Notifications Email
Go to Configurations▸Click on Bot Settings▸Selecct Storefront, add an Order Alert Email to receive real‑time order notifications.
- Payment Gateway– Bot Settings ▸Storefronts▸Payments Gateway, connect Paystack, Stripe, or any other supported gateway, and confirm fees
- Payment Option
Still on Bot Settings ▸Storefront Module ▸choose your preferred payment option (payment on delivery, pickup, or in advance, etc.)
- Delivery Type
Configuration▸Bot Settings▸Storefront, choose your preferred delivery type. 
Step 4: Launch & Verify
- Place a Test Order: From the storefront, complete checkout to confirm product display, payment, and notification flow.
Congratulations!
Your store is now live! Start selling and engaging with your customers seamlessly via eBanqo and WhatsApp.
Need More Help?
Email: customersuccess@ebanqo.com for 24 / 7 support.